Returns & Exchanges
At Emmafy, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all items in their original, unworn condition. If your new style isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing